Console
Build, configure, test, and operate agents visually.
- Best for
- Rapid iteration and operations teams
- Start with
- First-agent tutorial →
How Syllable works
Syllable connects customers to AI agents through voice, chat, SIP, and APIs. Prompts define behavior, tools take action, and insights help teams improve every conversation.
The agent system
A conversation moves through a small set of connected building blocks.
1CustomerVoice or chat
2ChannelPhone, web, SIP
3AgentRuntime configuration
Prompt + modelDecide what to do
Tools + dataRetrieve and act
4SessionInsights and labels
Choose how you build
Both paths use the same platform objects and can work together.
SDK & API
Automate configuration and integrate Syllable into your product.
- Best for
- Engineering workflows and repeatable deployments
- Start with
- SDK overview →
Core concepts
These are the objects you will use most often.
AgentConnects the prompt, message, voice, and runtime configuration.
PromptDefines behavior and gives the model access to tools.
ToolCalls an API, retrieves information, or performs an action.
ChannelConnects an agent to phone, chat, SIP, or another surface.
SessionCaptures a conversation, tool activity, and operational data.
InsightTurns conversation data into signals teams can act on.
Test conversations with full context
The Console pairs a live test conversation with the tool calls and state changes behind it.
Build your first agent
Go from an idea to a test conversation in five steps.
- 1
- 2
- 3
Create the agent
Bring together its prompt, message, voice, and runtime settings.
Configure the agent → - 4
- 5
Review and improve
Use sessions, insights, and labels to refine production behavior.
Review sessions →
Next steps
Choose the path that matches what you want to do next.